Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring the paper form to the surgery

We do not take repeat prescription requests over the phone, via email or via the Consult Us Online service.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am on 01730 812121
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

Repeat prescriptions if travelling overseas

If travelling overseas for up to three months and intending to return:

  • An NHS prescription for regular medication will be given to cover the three month period if the GP is happy that you have been regularly checked.

If travelling for more than three months or not intending to return:

  • An NHS prescription for one month’s supply of regular medication will be given.  This should allow sufficient time for the journey and arrangements to engage a suitable medical practitioner in the overseas country.

The patient will be removed from the practice list.

Requests for other medication to take abroad:

  • No medication other than that which is taken on a regular basis will usually be prescribed.  This includes antibiotics, treatments for diarrhoea or any other ‘JUST IN CASE’ treatment.

If the patient is already abroad, no prescriptions can be issued.  NHS prescriptions or medication cannot be sent abroad.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.