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Riverbank Medical Centre

Welcome to our new surgery website – we hope you find it useful


Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

We understand that there is a very long waiting list for NHS referrals and it may take several weeks to receive an appointment. If you haven’t received an appointment after 6 weeks then please contact the Referral Support Team on 01903 220123. The phone lines are open between 11am and 2pm on Monday, Tuesday, Thursday and Friday (excluding bank holidays).


If you have any concerns please phone reception on 01730 812121.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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